Wayfair is a popular online retailer that sells furniture, home decor, and other household items. Sometimes, you may need to cancel an order that you have placed with Wayfair. Here are the steps you need to follow to cancel a Wayfair order.
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How To Cancel Wayfair Order?
Step 1: Log Into Your Wayfair Account
To cancel your Wayfair order, you need to log into your Wayfair account. Go to the Wayfair website and click on the “My Account” link at the top of the page. Enter your login information to access your account.
Step 2: Find Your Order
Once you are logged into your Wayfair account, go to the “Orders” section. Find the order that you want to cancel and click on the order number to view the details of the order.
Step 3: Request Cancellation
On the order details page, you will see an option to “Request Cancellation.” Click on this button to initiate the cancellation process. You will be prompted to provide a reason for the cancellation.
Step 4: Wait For Confirmation
After you have requested the cancellation, you will receive a confirmation email from Wayfair. This email will confirm that your cancellation request has been received and will provide you with any further instructions or details.
Step 5: Receive A Refund
If your cancellation request is approved, Wayfair will issue a refund for the canceled item(s). The refund will be issued to the original payment method used to make the purchase. The time it takes for the refund to appear in your account may vary depending on your bank or credit card company.
FAQ
Why Can’t I Cancel My Wayfair Order?
Cancellation requests are not a guarantee, as our cancellation system will not allow items to be canceled once they are prepared for shipment. If you missed the window to cancel the order, you can always set up a return ahead of time and then send the item back once it arrives.
Do You Get A Refund If You Cancel Wayfair Order?
When returning an item, you can choose to receive your refund as a store credit (never expires!) or to your original payment method. When will I receive my refund? The timing of your refund is dependent on your refund method.
How Do I Cancel An Order Before It Ships?
Look for the specific purchase and cancel it.
Call customer service.
- The customer service number is usually found under “contact” information toward the bottom of the website.
- Be very polite. For example, say “please” and “thank you.”
- If they say they can’t cancel the order, ask them to speak with a supervisor.
What Happens When You Cancel An Item On Wayfair?
Refund Timing
We’ll initiate your refund when we receive your item(s) at our Return Center. Generally, refunds take 5-7 days but may take up to 2 weeks. For more details regarding refunds and the timing of refunds, please review our Refund Policy.
Will Wayfair Refund Me If I Refuse Delivery?
Note: If an order is returned to us because you refused delivery, we will charge the appropriate return costs and they will be deducted from your refund. We’ll initiate your refund when we receive your item(s) at our Return Center. Generally, refunds take 5-7 days but may take up to 2 weeks.
How Do I Cancel An Online Order I Just Placed?
When you speak to customer service, provide them with your order number and tell them you want to cancel it. They may be able to cancel immediately. The customer service number is usually found under “contact” information toward the bottom of the website. Be very polite.
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Conclusion
Canceling a Wayfair order is a straightforward process that can be done through your Wayfair account. If you need to cancel an order, make sure to do so as soon as possible to avoid any fees or charges. If you have any questions or concerns about canceling a Wayfair order, you can contact Wayfair’s customer service for assistance.
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