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September, 28

How To Cancel DoorDash Order?

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Did you place the wrong food order on DoorDash? Knowing how to cancel DoorDash order can save you from this kind of situation! DoorDash is one of the popular food delivery services. This delivery service is widely available in the United States, Canada, and Australia. At a certain point, you may like to cancel your order. But how this task is done? Relax, in today’s post, I will tell you how to cancel a DoorDash order in detail. DoorDash allows its customers to order the food they love and get delivered wherever they want. You can keep on reading to find out how to cancel DoorDash order.

How To Cancel DoorDash Order?

In this section, I will tell you how to cancel DoorDash order in detail. This delivery service can be enjoyed on the phone as well as desktop. First, let’s learn to cancel a DoorDash order via the app.

Follow these steps to know how to cancel DoorDash order on phone using the app.

  1. First, launch the DoorDash app on your phone.
  2. From the bottom toolbar, tap on Orders.
  3. Here, a list of ongoing and previous DoorDash orders appears.
  4. Select the desired order from this list.
  5. Tap on the Help option located at the top-right corner of the screen.
  6. From the menu choices, select Cancel Order.
  7. Now, choose the appropriate option to receive your refund.
  8. Click on Continue once you’re done.

Thus, your DoorDash order will now be canceled. You can get your money back either in the form of Credits or by the original payment method. You can follow the same procedure to know how to cancel DoorDash orders on your iPhone.

Keep on reading to know the alternative way to cancel a DoorDash order.

Cancel DoorDash Order On Desktop

Canceling DoorDash orders on the desktop site is possible! Follow these steps to know how to cancel order on DoorDash using a Desktop.

  1. On a web browser, open www.doordash.com.
  2. Now, log in by using your DoorDash account details.
  3. Click on the Menu icon from the top-left corner of your desktop screen.
  4. From the Menu, select Orders.
  5. Here, a list of ongoing and previous DoorDash orders appears.
  6. Select the desired order from this list.
  7. Tap on the Help option located at the top-right corner of the screen.
  8. From the menu choices, select Cancel Order.
  9. Now, choose the appropriate option to receive your refund.
  10. Click on Continue once you’re done.

After canceling your order, you may get a partial or full refund in the form of DoorDash credits. You can follow the same procedure to know how to cancel the DoorDash order after accepting it.

Cancel DoorDash Order As A Driver

Just like customers, even a DoorDash delivery person has the authority to cancel a DoorDash order. Follow these steps to know how to cancel a DoorDash order as a driver.

  1. Open the DoorDash app on your device.
  2. Then, click the ‘?’ button located at the top-right corner of the dashboard.
  3. Click on Picking Up.
  4. Under this section, tap on the Unassign this Delivery option.
  5. Now, select an appropriate reason why you want to unassign the delivery.
  6. Then, click on Submit Request.
  7. Click on the Continue button to confirm this request.

But you cannot cancel an order if you’ve already marked it as ‘picked up’. Once you pick an order, you have to deliver it even if you have an emergency!

You can keep on reading to find out why DoorDash’s cancel order is taking too long.

DoorDash Refund Time

Now, you must be wondering what is Doordash order canceled refund time? It takes roughly 5 to 7 days to get back the full refund amount in your bank account. However, you can get a refund immediately in the form of DoorDash credits. DoorDash will only issue a refund for the following cases.

  • When someone else’s order is received.
  • Delivered order with missing items.
  • Late arrival of food orders.
  • Quality issues or incorrect food preparation.
  • When the driver is taking too much time to deliver the item.

How To Cancel DoorDash Account?

Canceling a DoorDash order and deleting a DoorDash account are two different things. Follow these steps to delete your DoorDash account.

  1. On a web browser, open www.doordash.com.
  2. Now, log in by using your DoorDash account details.
  3. Click on the Menu icon from the top-left corner of your desktop screen.
  4. Under this section, select Account.
  5. Then, choose the Manage Your Account icon.
  6. Click on the Delete button to delete your account.
  7. Now, you’ll receive a verification code via phone or email.
  8. Enter this verification code in the given text box.
  9. Then, click on the Continue button to confirm the deletion.

Instead of deleting your DoorDash account, you can also end your DoorDash subscription. But how to cancel my DoorDash subscription? Follow the same procedure once again. Under the Account section, select the End Subscription button.

In case you want to know more interesting topics by visiting Yescancel

FAQ

Can You Cancel A Doordash Order At Any Time?

You can cancel a DoorDash order at any time before it’s delivered by going to the “Orders” menu. DoorDash will only give full refunds on orders that haven’t been confirmed by the restaurant or assigned to a driver.

Is There A Fee To Cancel A Doordash Order?

If you manage to cancel the order before the restaurant confirms it, you can get a full refund on your order. However, if you cancel the order after the restaurant confirms or a Dasher picks it up, you’ll only get a partial refund. DoorDash will have to pay Dasher fees for the distance driven.

What Happens If Nobody Picks Up Your Doordash?

What if a Dasher or Customer never picked the order? We understand that at times emergencies or mishaps happen and food is left unclaimed. Don’t worry! If DoorDash can verify that you prepared the food, then you will be paid for the total amount due to you.

How Long Does It Take Doordash To Refund A Cancelled Order?

Although DoorDash processes refunds immediately, it takes approximately 5–7 days before the refund hits your bank account. When you request a refund through DoorDash, DoorDash will refund the amount to the credit card you used to pay for the order.

Conclusion

In the above post, I have explained how to cancel an order on DoorDash in detail. There are times when you cannot take the delivery of your own food order. This can be due to sickness, work, study, or play! By using the above two methods, you can easily cancel your DoorDash orders as fast as possible. You can even contact DoorDash through their customer support number: 855-431-0459 for any queries. The DoNotPay app can also help you in canceling orders on DoorDash, PayPal, eBay, Venmo, and more. Thus, you can now easily control your DoorDash orders by learning how to cancel DoorDash order.

 

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